Need to Make a Return? Use the Form Below to Start the Process.
Once your return is approved, we will email you a Return Merchandise Authorization (RMA) number. Please do not send the product back without this RMA number!
Our goal is for you to be entirely delighted with your purchase. We take pride in the quality of the products we sell and in offering comprehensive customer service. If you are not 100% satisfied with your purchase, you can return the product for a refund within 30 days of purchase. You will be responsible for the shipping costs incurred.
Any product you return must be in the same condition you received it and in the original packaging. Please keep the receipt (an electronic receipt is okay.) Note that custom-built charging stations and DIY kits are not returnable. Any damaged or missing items must be reported to our customer support within 48 hours of delivery. If you received a defective item, please notify our customer support team at (866) 976-8890. We will try to identify the problem and offer an appropriate solution such as repair or exchange.
Once your return is approved, we will email you a Return Merchandise Authorization (RMA) number. Please do not send the product back without this RMA number!